Can I order a custom cut diamond?
If we do not have the diamond you are looking to purchase available, Brian Gavin Diamonds will custom cut a diamond for you. The timeline will depend on availability of material and can run anywhere from 3 - 8 weeks. A price will be quoted and all custom cut diamond orders require a 20% non refundable deposit. If the diamond grades higher than requested, you will get a free upgrade. If the diamond grades lower, you have the option to either get a discount or a refund. If we deliver what you ordered or better the sale is final. All custom cut diamonds are cut to Brian Gavin's exacting standards for his Signature hearts and arrows or Black by Brian Gavin Signature hearts and arrows diamonds per his patented design process. Currently this service is only available for Brian Gavin Signature round hearts and arrows or Black by Brian Gavin Signature round hearts and arrows natural diamonds.
