Jay came to us to create the perfect custom engagement ring for his future fiancée, but there were so many decisions, small and big, to make that even when the ring was shipped to him and in his hand, he wasn't sure if he'd gotten all of the details exactly right. When he proposed to his now-fiancée, Pon, she said "yes" immediately! And then she helped him create her dream ring. They sent us the original, a 1.26 I VS2 Signature Hearts and Arrows round diamond in a Fishtail Pave Platinum setting, and we made all of the necessary alterations. Because of our upgrade policy, they were able to put the price of their original diamond towards the price of their upgrade to a dazzling 1.378 H VS1 Signature Hearts and Arrows Round diamond. They were so impressed with their experience with our superior customer service team that Jay and Pon decided to purchase the matching Fishtail Pave wedding band from us while we were working on the upgrade. We like to think that's the ultimate show of confidence! When the two gorgeous rings arrived in the mail, Jay and Pon were thrilled. "Just picked up the engagement ring and wedding band. It's absolutely spectacular and PERFECT! Perfect balance of sparkle and brilliance of the stone is amazing. The fit is perfect and the all-around symmetry between the engagement ring and wedding band is perfect. We can tell a lot of time and precision was put into making these pieces. Once again, thank you so much for everything! You and the production team definitely hit this one out of the park!" Congratulations to Jay and Pon from the entire Brian Gavin Diamonds team!


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