Do you have a Lifetime Upgrade Policy on your diamonds?
Mar 20, 2019 11:39:16 AM Published in Policies & Special Programs 172 Views.
We offer a Lifetime Upgrade Policy on all Brian Gavin Signature diamonds (Signature hearts and arrows round, Signature cushion, Signature princess, Signature emerald, Signature Blue®, The Cape Series®, Black by Brian Gavin® and Advance Selection). This does not apply to jewelry that contains diamonds. - Apply the original purchase price (less original shipping and sales tax) towards your upgrade and pay the difference. When upgrading to another Brian Gavin Signature diamond (see all above), apply 100% of the original purchase price (less shipping and sales tax) towards your upgrade and pay the difference. ALL upgrades should include two of the three following variables - size, color and clarity, but other combinations will be considered on a case by case basis. Additional charges may apply at time of upgrade. If there was any sales tax paid on your original diamond purchase, this sales tax is nonrefundable and cannot be applied towards your upgrade. - Please note: Original certificates must be returned together with the diamonds. Each certificate that is not returned in its entirety and/or its original condition will incur a $200 restocking fee.
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