Not only was the repair covered by your warranty ,but the presentation took my breath away.
Dear BGD team, My ring just came back from being repaired, and I would like to express my delight in the transaction. Not only was the repair covered by your warranty (no free repair offered by wf), but the presentation took my breath away. Your new ring box is the classiest I have seen, and I was touched that you would include it for a repair ring. You are a class act and have really set yourselves apart from the crowd. Thank you!!! Tytti K. PS, loving the mint tin also!
Everything appears to have lived up to reputation.
Jamie: Ann loved the ring and I would add everything appears to have lived up to reputation. Thanks for all your help. Cheers, Doug W.
We are truly enjoying the bands.
Hi Jamie, We are truly enjoying the bands. Thanks again for all your help in such time constraint. Regards, Kenneth Chan
The ring was amazing and she loved it.
Hi Jamie, I meant to write to you earlier but I have been pretty busy. The ring was amazing and she loved it. We're extremely happy with it and want to express our gratitude to you for helping us through the process! Really appreciated your patience! Thank you! Steven L.
I really love it! It's everything I thought it would be and more.
I really love it! It's everything I thought it would be and more. The intertwined band matches an old promise ring I had given her almost perfectly. I am planning on giving it to her tonight! Thank you again for everything, Joey R.
You are so the Diamond Whisperer!!
Denise, You are so the Diamond Whisperer!! Love it. I really appreciate your patience and honestly YOU are the reason I keep coming back to BGD :-) Renee S.
These studs are little sparkle machines!
Jamie This is a belated thank you for all your efforts to help with my earring purchase. I'm very pleased with them, but I'll probably be paying higher car insurance premiums soon because I spend so much time admiring my right earring in the rear view mirror. These studs are little sparkle machines! Thanks again. Donna G.
Everything went perfectly, and she said yes!
Jamie, Thanks for asking. Everything went perfectly, and she said yes! She loved the ring too! I've attached a couple pictures for your enjoyment. Best, Matthew P.
I’m soo excited about giving them to her.
Hey Denise, Just wanted to send a HUGE THANKS your way for organising Danica’s 30th birthday present and to all the BGD team for ensuring the bracelet and earrings arrived on-time. Denise, she is going to love your suggestion for earrings and a bracelet! Talk about spoilt! I’ll be sure to let you know her reaction on Monday.As always the diamonds and overall quality is exceptional! I’m soo excited about giving them to her. It’s going to be difficult for me to hold out until her birthday on Sunday! Funnily enough, I was admiring the sparkle of her ring at lunch today and these extra items will look beautiful together! To Lesley, I also wanted to copy you in to let you know that Denise has always done a sensational job looking after me since we first spoke way back in 2010. Her customer service, suggestions and the overall customer experience is seriously second to none! That goes for all the whole BGD team and lucky for me in that I was able to meet you all when I was in Houston! As soon as anybody asks me about diamonds I always send them your way and to Denise without hesitation! Thanks again for everything and send my regards to Brian and the team. Denise, we’ll speak soon! Cheers from Australia. Victor C.
It has fully exceeded my expectations.
Jamie, Hello Jamie! I'm absolutely thrilled about the ring. It's exactly as I imagined it to be and more! It has fully exceeded my expectations. I was apprehensive about ordering online, but you made the experience easy and comfortable. After several emails and phone conversations I became very confident in buying from Brian Gavin. The proposal is going to be the end of July. We are heading to Greece July 23 to August 8. Im planning on proposing on the beaches of Santorini. Thank you again for all your help! Will keep you updated on how it goes. I know she will love the ring! Jamie D.
There is a reason that the BDG bezel treatment is so popular: It Rocks!
Jamie, The BGD milgrain bezeled old cut diamond earrings are among my most prized possessions. The setting enlarges a 0.7 ct stone so that the studs are very prominent when worn, yet is delicate and quietly complementary to the diamonds, not overpowering. I get lots of compliments with viewers leaning in close for a good look at the lovely artisanship. The platinum is luxurious and sets off the diamonds, making them face up whiter than they are. There is a reason that the BDG bezel treatment is so popular: It Rocks! Lynne Fieber
I finally have a ring I love!!
Jamie, I finally have a ring I love!! thank you!! I love the knife edge and now want a matching wedding band, which I can also use as a spacer between my solitaire and shared prong band. Thank you Anne N.
She was surprised and she really loves the ring.
Hi Denise, Everything went well with the proposal! She was surprised and she really loves the ring. I showed her the other ring and she's decided to keep the one she has (thanks, nice pick). It is a little bit too big but I'm not sure if we'll send it to you to get resized or just get it resized in Edmonton. For the difference in the ring price can you just leave a credit on my account as we will be buying the wedding band at some stage. Thanks so much for all your help!! Greg J.
She said yes and it was awesome.
Hi Denise, November was such a whirlwind month I totally forgot to email you and tell you how it all went. Well she said yes and it was awesome. I decided I didn't want to ask Amber in Hawaii (too cliché) so the day before we left I took her to a local chocolate factory here in Springfield (Askinosie Chocolate) where we had an amazing date when we first started dating. I took her under the guise of having a tour and tasting (so yes I plied her with chocolate so she had to say yes). At the end of the tour the guide brought out a bar of chocolate that I had secretly slipped a fake label inside asking her to marry me : ) Here’s a couple of pics, but the tour guide was so nervous (literally shaking) that they are a little blurry.Anyway, now I need to look at the wedding band and I think Amber is going to contact you about my band. What band to you recommend that would fit with her ring? Wedding is November 1. Thanks Denise. Bryan M.
The ring is beautiful!
Lesley / Denise The ring is beautiful! So pleased with it. Thank you all so much! Regen
It's glorious!! Exceeded my expectations.
Catherine, It's glorious!! Exceeded my expectations. The diamond appears as big as a 1ct oval we looked at. You were right, the bowtie is not visible at all and the brightness is amazing. Needless to say, Debra was jealous! I'm planning to propose this weekend or next, I'm going to the hotel to meet with a manager and discuss options on Thursday. I have a photographer that will be documenting the event and will definitely send you the photos :) Dylan B.
The service I have had from Brian Gavin and yourself has been superb.
Thank you! We took a couple of us together afterwards. I will send them over if you would like to see in the next few days when she returns from Hong Kong. Thank you so much for all your help and advice. The service I have had from Brian Gavin and yourself has been superb. Many thanks again, Tom P.
I really appreciate your support, thank you.
Hi Jamie, I received the ring yesterday and it is beautiful... stunning. Now I just need to prepare for the big moment. It was my pleasure to deal with you and Brian Gavin Diamonds, I really appreciate your support, thank you. All the best! Regards Chris C.
Just wanted to say that the ring is absolutely stunning, even more so than I expected!
Hi Lesley, Just wanted to say that the ring is absolutely stunning, even more so than I expected! The diamond itself is gorgeous and the setting is beautiful. Thank you for all your help and patience with me over the recent months. I am grateful for the time you took out to respond to my emails and your assurances regarding my choices. You made me feel very comfortable and the whole process was seamless. I will be sure to pass along my SO’s reactions as well in due course, and I look forward to working with you again soon. Regards Matt B.
Fits perfect like a glove :)
I love them. Fits perfect like a glove :) thank you for getting them on my time crunch. I appreciate that you guys can squeeze me in. And as usual they are Gorgeous! Please tell Lesley and Brian hello from me :) its been a while since I bought some bling from them :) Have a great week! I'm off on vacation tomorrow wahohooo! Terry
It looks amazing - Nicole claims it's the nicest ring she's ever seen.
Hi Denise, Sorry for the delayed reply, but things got a little hectic last week :) Long story short, everything went off without a hitch, my now fiancee, Nicole, said yes, and she was thrilled with the ring! It looks amazing - Nicole claims it's the nicest ring she's ever seen. I'll happily recommend you guys to all of my friends and colleagues. Thanks so much for all your help! You really made the whole process stress-free. All the best, Mike P.
The ring is absolutely amazing and has exceeded my lofty expectations.
Hi Denise, I have been meaning to email you! The ring is absolutely amazing and has exceeded my lofty expectations. I could not have been happier when I opened the box; I was blown away and I knew my fiance would be too. She could not stop smiling when I gave it to her (I would like to think it was more than just the ring...) and she still cannot stop admiring it :). I am so happy that I found Brian Gavin. Thank you making sure the ring arrived on time and for starting our engagement with quite a few sparkles! Brian H.
I picked up the rings yesterday and they look Awesome!
Hey Jamie! I picked up the rings yesterday and they look Awesome! I just wanted to thank you and the Brian Gavin team. My future wife loves them both and it made her day yesterday to get her engagement ring back! Thank you so much! Jacob C.
We are very happy with the ring, it looks great and is nice and sparkly which was the main goal.
Hi Jamie & Jenny, Sorry for the delay in replying. We are very happy with the ring, it looks great and is nice and sparkly which was the main goal.The glamour shots were also a great idea.Thank you for making this a great purchase. Cheers Will L.
I'm sure you hear this often, for the quality of your products and the excellent service that you provide, but let me join the chorus of -what I'm sure many- satisfied customers to say thank you...
Jamie, I'm sure you hear this often, for the quality of your products and the excellent service that you provide, but let me join the chorus of -what I'm sure many- satisfied customers to say thank you... When I learn to take better picture -at this time, it just doesn't do the ring justice-, I'll send you some pictures of it on her finger. Again, many thanks from Bali. Ade I.
More importantly, I do not think my wife could be more pleased… she is in love with them :)
Denise, The earrings arrived just in time for the anniversary, and I could not be more pleased with their quality. More importantly, I do not think my wife could be more pleased… she is in love with them :) It was very cool that you really threw in one of those soft blankets… our baby girl will love it! With that said, I do have one complaint. I had no idea that BGD planned to send dirty pictures of my wife’s diamond earrings to my work e-mail. Have you considered putting “NSFW” in the subject line of those glamour shots??? In all seriousness, I would highly recommend BGD to anyone in the market for diamonds. Let me know if, other than word of mouth, there is anything I can do to help promote your business. You were truly a pleasure to work with throughout this process. Sincerely, Brent S.
It sparks like crazy when I first opened it!!!
Hi Denise, Just wanted to let you know I received the ring, it is gorgeous! It sparks like crazy when I first opened it!!! It's also sooooo white, I am glad the color is F, not sure if that was what made a difference. Thanks, Anne N.
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