Jamie, I got the diamond last Friday, and it's incredible. Thank you for working with me and answering all of my questions. Also, please pass my thanks on to Mr. Gavin. It was very cool to have him call me when you had to send me a replacement diamond. His friendly, caring attitude will go a long way in making me recommend Brian Gavin to anyone I talk to. Thanks again, Christopher C.
Hi Denise, Everything went well with the proposal! She was surprised and she really loves the ring. I showed her the other ring and she's decided to keep the one she has (thanks, nice pick). It is a little bit too big but I'm not sure if we'll send it to you to get resized or just get it resized in Edmonton. For the difference in the ring price can you just leave a credit on my account as we will be buying the wedding band at some stage. Thanks so much for all your help!! Greg J.
Hi Denise, November was such a whirlwind month I totally forgot to email you and tell you how it all went. Well she said yes and it was awesome. I decided I didn't want to ask Amber in Hawaii (too cliché) so the day before we left I took her to a local chocolate factory here in Springfield (Askinosie Chocolate) where we had an amazing date when we first started dating. I took her under the guise of having a tour and tasting (so yes I plied her with chocolate so she had to say yes). At the end of the tour the guide brought out a bar of chocolate that I had secretly slipped a fake label inside asking her to marry me : ) Here’s a couple of pics, but the tour guide was so nervous (literally shaking) that they are a little blurry.Anyway, now I need to look at the wedding band and I think Amber is going to contact you about my band. What band to you recommend that would fit with her ring? Wedding is November 1. Thanks Denise. Bryan M.
Catherine, It's glorious!! Exceeded my expectations. The diamond appears as big as a 1ct oval we looked at. You were right, the bowtie is not visible at all and the brightness is amazing. Needless to say, Debra was jealous! I'm planning to propose this weekend or next, I'm going to the hotel to meet with a manager and discuss options on Thursday. I have a photographer that will be documenting the event and will definitely send you the photos :) Dylan B.
Hi Catherine and Lesley, Just picked up the pendant at FEDEX and it is beautiful! You picked out a beautiful diamond and the bezel is a great fit. Thanks again for your wonderful attention, quality, and workmanship. I always try to refer you on PS (I am WillyDiamond) and will continue to do so. A little later I will post on SMTB. Bill A.
Hi Lesley, Just wanted to say that the ring is absolutely stunning, even more so than I expected! The diamond itself is gorgeous and the setting is beautiful. Thank you for all your help and patience with me over the recent months. I am grateful for the time you took out to respond to my emails and your assurances regarding my choices. You made me feel very comfortable and the whole process was seamless. I will be sure to pass along my SO’s reactions as well in due course, and I look forward to working with you again soon. Regards Matt B.
Hi Denise! I picked up the package last night and tore through both boxes and the envelope once I had the chance. You were totally right, it looks amazing and I can't wait to propose with it this weekend!! The design came out perfect - it's subtle (for me) but has my personal twist to it (for her). We'll be sure to send some pictures after :) I'm truly grateful for everything you did to make this happen. All the best, Chris P.
Hi Denise We picked up the ring today and it's just gorgeous! The diamonds are absolutely beyond beautiful & the setting is perfect! Not too high, not too low. Just spot on :) Thank you again for all your hard work getting the ring to us on time. We couldn't be happier. Oh hang on there is one thing Richard isn't so happy with... It's so beautiful & sparkles so much that it puts my other RH diamond rings to shame and I'm already thinking of upgrades!! Thanks again Libby & Richard C. Ps: apologies this email is so late. We've only just made it to an AT&T store to connect our phones.
I love them. Fits perfect like a glove :) thank you for getting them on my time crunch. I appreciate that you guys can squeeze me in. And as usual they are Gorgeous! Please tell Lesley and Brian hello from me :) its been a while since I bought some bling from them :) Have a great week! I'm off on vacation tomorrow wahohooo! Terry
I picked the diamond up today and I'm absolutely blown away by it. It's more beautiful than I could have imagined. I did my best to locate the inclusion that was visible in the magnified image, and I cannot find it with the naked eye. I'm extremely happy with my purchase. I didn't think I'd be able to get such a beautiful diamond at this price point! Thank you so much for all your help! -Glenn R.
Hi Denise, Sorry for the delayed reply, but things got a little hectic last week :) Long story short, everything went off without a hitch, my now fiancee, Nicole, said yes, and she was thrilled with the ring! It looks amazing - Nicole claims it's the nicest ring she's ever seen. I'll happily recommend you guys to all of my friends and colleagues. Thanks so much for all your help! You really made the whole process stress-free. All the best, Mike P.
Hi Denise, I have been meaning to email you! The ring is absolutely amazing and has exceeded my lofty expectations. I could not have been happier when I opened the box; I was blown away and I knew my fiance would be too. She could not stop smiling when I gave it to her (I would like to think it was more than just the ring...) and she still cannot stop admiring it :). I am so happy that I found Brian Gavin. Thank you making sure the ring arrived on time and for starting our engagement with quite a few sparkles! Brian H.
Jamie, I'm sure you hear this often, for the quality of your products and the excellent service that you provide, but let me join the chorus of -what I'm sure many- satisfied customers to say thank you... When I learn to take better picture -at this time, it just doesn't do the ring justice-, I'll send you some pictures of it on her finger. Again, many thanks from Bali. Ade I.
Denise, The earrings arrived just in time for the anniversary, and I could not be more pleased with their quality. More importantly, I do not think my wife could be more pleased… she is in love with them :) It was very cool that you really threw in one of those soft blankets… our baby girl will love it! With that said, I do have one complaint. I had no idea that BGD planned to send dirty pictures of my wife’s diamond earrings to my work e-mail. Have you considered putting “NSFW” in the subject line of those glamour shots??? In all seriousness, I would highly recommend BGD to anyone in the market for diamonds. Let me know if, other than word of mouth, there is anything I can do to help promote your business. You were truly a pleasure to work with throughout this process. Sincerely, Brent S.